I’m not talking about the fact that they restarted my computer overnight – again! – because of a “critical” update (as far as I can tell the “critical” update was Windows Media Player 11 – WTF?) or about the fact that some of their utilities give you useless error messages (like “X has occured – type net helpmsg XXXX to get more information”, and executing the command only gives you back the orriginal error message – WTF?)

No, I’m talking about the fact that to use WPA2, you need to install an update which is not included automatically by Windows Update. To make this a double fail, their “Live” search engine gives back as a first link a support article with no download link (!!!), while Google gives you a working patch (although a new version is available, the old version still works. Fail!

• Direct download link for the old update (without the “Genuine Windows” BS): KB893357
• Direct download link for the new update (again, without the “Genuine Windows” BS): KB893357

Update: this UserFriendly strip reflects perfectly the situation: